Frequently Asked Questions
Answers to Common Questions About Our Products, Services, and Solutions
Welcome to place the testing order to check the quality or for testing.
No limited, but the more quantity you order, the better price will get.
We provide lithium power batteries for special vehicles such as forklifts, AGVs, pallet trucks, tow tractors and golf carts. We also support custom solutions to meet specific customer needs.
Our lithium batteries, made with premium cells, have a cycle life of over 4,000 cycles, ensuring long-term reliability and performance.
Yes, our batteries are compatible with various mainstream brands, including HELI, Jungheinrich, CLARK, TCM, and more.
Charging time varies depending on the battery’s capacity and the charger used. Typically, lithium batteries take 2-4 hours to fully charge with a compatible fast charger.
Yes, lithium batteries can generally be installed in any position due to their sealed design. However, for optimal performance and longevity, it’s recommended to follow guidelines for installation.
We provide a standard 5-year warranty, with extended warranties available upon request.
Yes, we offer OEM and ODM customization services, including tailored battery specifications, capacities, and appearances to meet customer needs.
The production cycle for custom orders typically ranges from 4 to 6 weeks, depending on the complexity and scale of the requirements.
Please contact our team with your specific requirements. Our engineers will provide a tailored design and quotation.
You can contact our technical team via phone, email, or online customer service. We’ll respond promptly and assist you with your concerns.